Every bad hire you ever made interviewed great.

What happens after I pay?

Your account email arrives within a minute from First Move Assessment, along with your receipt. Click the link in it to set your password: it works once and lasts 48 hours. Sign in, pick the position, and enter your candidate's name and email. The link goes out right away, and the report lands in your inbox when they finish. If no email arrives within five minutes, check spam, then send us a message.

How long does it take my candidate?

About 10 to 20 minutes. Every screen is timed and every candidate gets the same clock, which is what makes two sittings comparable. If somebody needs it untimed, for any reason at all, they ask whoever sent the link, you tell us, and it costs nothing.

What do I actually have to do?

Pick the position, then enter their name and email. That's about a minute of your day. They open it on whatever they've got and go.

How fast do I get it back?

As soon as they finish. You get an email with their name, the position, whether it lines up, and a link straight into the full report, so you can read it before the interview.

What if the position I'm filling isn't on the list?

Pick the one it sits closest to and read the written standard the report prints for it. Positions that look alike on a job board can want different instincts. An Office Manager supervises staff and owns the financial close, while an Office Administrator runs a smaller office alone, and the two are measured differently. At the top, the Chief Technology Officer owns the field and customer technology and gets the company using it, while the Chief Information Officer owns the systems of record, data and security. If one person does both, pick the one closer to the job. Choosing the position well is the one decision that matters before you send the link.

Does it work for my trade?

It is built for nine trades: HVAC, plumbing, electrical, roofing, garage door, pest control, commercial mechanical, residential cleaning and commercial cleaning. Every moment your candidate reads is written in the words that trade already uses.

Who reads the report?

You do, and anybody you choose to share it with, like a coach or a partner who helps you hire. There is no candidate-facing report.

What does the AI do?

No AI is used when your candidate takes the assessment, when it is scored, or when the report is made. Answers are scored by a fixed formula written by people, and every written section of the report is a fixed template filled in from that formula's numbers. The same answers give the same result every time, and no candidate information is sent to any AI company. AI tools did help draft the position standards and the moments before they were checked and approved (see How the position standards are built). Some hiring laws apply to any scored assessment, AI or not, and the limits page lists what still applies to you.

Is my candidate's data safe?

Scoring material stays on our server. The candidate's browser only ever receives the moment, the two moves and meaningless identifiers for them. A completed sitting is kept for four years, or until you delete it, and deleting a result erases the candidate's name, email, answers and results.

Who gets the most out of this?

Shops filling positions they can't afford to get wrong, and shops filling them often enough that one bad hire costs them a season. If you hire once every few years and already know the person, you probably don't need it.

What research is the method built on?

Situational judgment, which has decades of published research behind it in journals such as Personnel Psychology. The main findings are summarized above, and the limits page explains how they relate to this assessment.

Does First Move Assessment include background checks?

No. It reads one candidate's instinct against one position, and it runs alongside the background and driving checks you already use. A records check tells you what a candidate has done on paper. The report tells you how the candidate will handle the hard moments of the position, in 10 to 20 minutes on any device, before you make the offer.

Does it work for apprentice applicants and for master-level hires?

Yes. Every position carries its own written standard, written for the level that position demands. An apprentice applicant is read against the Apprentice / Helper standard: how they take direction, pace and safety habits. A master-level technician is read against the Service Technician standard: how they diagnose, price and stay with the customer. Either way, the candidate's instinct is measured against the position they would actually fill, in 10 to 20 minutes on any device.

Does it work for residential service, commercial, and new construction shops?

Yes. Service positions are written around the service call and the customer in front of the tech. Install and project positions are written around crew work and job sites. Commercial positions carry their own standards, including commercial sales and the executive suite. Pick the position, and the situations read like the work your shop actually runs.

Our problem is no-shows and hires who quit inside 90 days. Does this help?

That pattern is what it reads. A candidate who ghosts a start date or quits by month three usually leaned that way before the offer: in how they handle a commitment when the work is behind, and in whether they stop for people or keep the work moving. First Move Assessment reads that lean against the written standard for the position, in 10 to 20 minutes on any device, so you see it before you hand over a truck, a route or a phone line. It also reads whether the candidate holds firm on safety rules when a customer or a crew pushes back.